Shipping
Free UK Delivery
Free delivery via Royal Mail 48 Tracked when you spend £25 or more.
Free mainland UK courier delivery via DPD available when you spend £40 or more.
Roasted to order/ Handling Time
All coffees are roasted to order once a week currently, our usual Roast day is a Tuesday so your coffee will be freshly roasted then and dispatched, all orders placed before 6am on Tuesday will be included in that weeks roast, any order received after this time will be included in the following weeks roast.
Despatch Time
We aim to despatch all orders within 2 working days of roasting. During peak mail order periods (for instance, Christmas or other promotional activities) this timeframe may be extended slightly, although every effort will be made to despatch your order as soon as possible. All our coffees are roasted to order.
Mainland UK
Royal Mail 48 Tracked or DPD Next Day
| Spend | Delivery charge | Estimated lead time after despatch |
|---|---|---|
| Under £25 | £4.40 | 2-3 working day delivery window |
| £25 or more | Free | 2-3 working day delivery window |
International
Unfortunately, delivery is only available to the UK online, please enquire if you would like to place an international order.
Refunds
If goods are returned due to being faulty, the customer can expect a refund. All goods must be returned within 7 days of the cancellation. If there is a problem with your coffee that you purchased from us, please contact us directly and we will deal with your request on a one to one basis. We will not refund or exchange for change of mind or if you ordered incorrectly from our website.